Your privacy issue is our concern. Privacy refers to the information (including identifying information, financial information, non-financial information, personal information, non-personal information and any other information when necessary) we obtain about you and the use we make of it in the course of our business.
We are the owner of all data collected from Our site. All information collected through areas such as product orders, requests for information, feedback, or registration is not shared with outside parties except to the extent necessary to complete your transaction or required by law or governmental authorities or court order or legal process or enforcement authority or regulating agency or any other third parties as mentioned in these terms and conditions or believe in good faith the information is necessary to protect our rights and properties or you or others from harm.
We keep a log of the information with your personal account to continue improving our service, follow-up on customer requests, and contact people who may be violating our policies if you contact us via email.
We may share your personal information with any third parties as described in these terms and conditions and they may have their own privacy policies which will also govern use, handling and disclosure of your personal information.
We may share the information you have provided to us with the following third parties (including but not limited to):-
– a company that processes credit card payments/ bank transactions and utilize services which help us to verify your identity;
– third-party service providers in various aspects of our business in order for them to perform their functions
– third-party service providers to serve ads on our behalf across the internet and on Our site
– other website that we always provide links to them
– business partners which we partner to provide or supply you those Product(s)/services, promotions
– marketers with your consent
– third party purchaser in the event of business transfers/ transitions
– Other organizations / companies for fraud protection, credit risk reduction, investigation on illegal activities or prevention for unlawful activities.
We retain the rights to change or update this policy as necessary. Please review this policy regularly as it will be updated as our procedures change.
We use ”Firewall”, Secure Socket Layer, Digital Signature Certificate and other security technology to protect your personal information. However, we cannot give you any promise and you should not expect that your personal information, searches or other communications will always remain secure as no system can be completely secure.
Liability and Disclaimer
We make no representation or warranty (express or implied) with respect to any Product or service sold on Our site. All Product provided in connection with Our site are on an “as is” and “as available” basis. Except as otherwise expressly agreed, We make no representations, warranties, covenants or guarantees of any kind, express or implied, as to the quality, suitability, accuracy or completeness of any information, content, service, or merchandise provided through Our site. You expressly agree that the use of Our site is at you sole risk.
We expressly disclaims all representations, guarantees, warranties, express or implied, of any kind with respect to products sold on Our site, Our site’s use, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and title/ non-infringement. No oral or written information or advice given by us or our authorized representatives shall create a warranty or in any way increase the scope of our obligations under these terms and conditions.
We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage or any kind whatsoever arising and whether caused by tort, breach of contract or otherwise and our maximum aggregate liability whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product in question.
We do not warrant that this site, its servers, or email sent from us are free of viruses or other harmful components. We will not be liable for any damages of any kind arising for the use of Our site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
We shall not be liable for any nonperformance or delay in performance caused by any act beyond its reasonable control, including but not limited to acts or omissions of third parties, unavailability of supplies, equipment failure, war, strikes, lock-outs, fire, flood, or any other act of God, any law, regulation, ordinance, or other act or order of any court, government, or governmental agency, or delays, unavailability, error, or other failures pf the internet or other data networks.
Termination of Our site
We may terminate operation of Our site/network or any portion thereof, or any Product or services shown on Our Site/network.
Unless otherwise stated by us in writing, these terms and conditions constitute the entire agreement between you and us. These terms and conditions including the documents or other sources referred to in terms and conditions supersede all prior representations, understandings and agreements between you and us relating to the sale and purchase of the Product ordered by you. We reserve the rights to modify or amend the terms and conditions as seen fit without prior notice.
We may issue a warning to you, temporarily suspend or refuse to provide our services or terminate our service to you, in addition to all other rights or remedies available at law or equity.
We shall have the right to terminate this agreement with you at any time, without giving any reason and without notice to you. In the event of the termination of this agreement, you agree that you are no longer authorized to access/use Our site/network.
We welcome all suggestions, comments, feedback or information (“Feedback”) which you submit to us by email and you agree to a no charge assignment to us of all right, title and interest in copyrights and other intellectual property rights on a worldwide basis to the feedback. Feedback should not contain inappropriate, offensive, insulting, abusive or other unacceptable materials. We shall be free to use Feedback on an unrestricted basis.
Our site may contain advertisement and/ or sponsorships. We are not responsible for the acts, negligence or omissions of any advertisers or sponsors that provide advertisements and sponsorships. They are solely responsible for insuring that all the materials submitted for inclusion on Our site are accurate and comply with all applicable laws and other requirements.
By using Our site, you agree to defend, indemnify and held us, our officers, directors, agents and other partner and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of Our site, your violation of the terms or the posting or transmission of any materials on or through Our site by you including providing a link to another site or any user content.
Inspection of Product purchased
You must inspect all Product ordered / purchased by you carefully at the time of delivery. If we are not notified by you within 24 hours of receipt of your delivery, the Product delivered will be deemed to conform to your order is good condition and free from defect.
Product advertised on Our Site
All scratch, spot and dent Product are advertised as “non-returnable”. The defect in the Product is clearly advertised. If the item’s defect is greater than advertised, you may allow returning the item to us for our further examination.
By visiting Our site, you agree that the laws of Malaysia, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute of any sort that might arise between you and us. The parties submit to the exclusive jurisdiction of the courts of Malaysia.
Shipping and Delivery
We will only ship the package and purchase once payment has been received and cleared. All packages or purchases are shipped to you by registered mail (without additional insurance) to the shipping address provided by you. We are not responsible for package or purchase delivered to incorrect address supplied by you.
If you would like your package or purchase sooner for a special occasion or any reason and agree to pay an additional fee, please contact us at firstname.lastname@example.org. We will only ship package or purchase via an expedited carrier after receiving your e-mail containing your request.
Shipping & packaging cost per order and Delivery Time
** One (1) order is for one (1) Product purchased by you.
** No deliveries are allowed to PO Box, APO/FPO address
** Recipient’s telephone/contact number is required on all address
** Delivery times (estimation only) listed below exclude order processing time
** Delivery is only made on working days from Monday till Friday (with exception of Malaysia public holidays)
|Recipient Address||Additional Charge||Estimate Delivery Time Frame|
|Domestic (EM/WM)||RM3.70||2 – 4 working days to ship, 5 – 10 working days to arrived|
|SG/BN||RM18.50||2 – 4 working days to ship, 10 – 15 working days to arrived|
|Asia||RM18.50||2 – 4 working days to ship, 15 – 20 working days to arrived|
|AU/NZ||RM19.00||2 – 4 working days to ship, 15 – 20 working days to arrived|
|US/CA/EUROPE/AFRICA||RM32.30||2 -4 working days to ship, 15 – 20 working days to arrived|
** Working day is from Mon – Fri
No guarantee on the time of delivery. The delivery time frame is only estimation and should not form part of a contract. We are not responsible / shall be under no liability for any delay or failure to deliver the Product within the estimated delivery time due to unforeseen factors or beyond our control.
All transit times are subject to Customs Clearance, transport conditions (e.g. boat traffic in certain areas) and volume of mail traffic. Should any issue arise with an unforeseen delay, we promise to keep you informed as soon as possible.
To avoid delivery delay, please be sure that you or other recipient who has authorisation to receive on behalf of you will be available at your ship- to address to sign for your delivery. We are not responsible for unsuccessful deliveries arising from you or other recipient who has authorisation to receive on behalf of you not being present at time of delivery at the address supplied by you. If the Product is undeliverable and returned (at yours expenses) to us, we shall have the right to sell to other people as the returned Product will be treated as stock available for sale. We shall have no obligation to reserve or re-deliver the returned Product to you and you are not entitled for a refund. However, the amount incurred by you after deducting shipping, handling, packaging, taxes, duties and other relevant cost for a shipment or service will be held as a credit against further orders.
It is your responsibility to check with your local authorities before purchasing our Products for commercial use (goods intended for resale) as special entry requirements may apply.
Purchases outside the Malaysia could be subject to import duty or other relevant duties for your country. It is your responsibility to settle the fees. We advise you to check guidance from your respective customs authorities or any other relevant authorities prior to purchase. You are responsible for any additional duties and taxes on international shipping. You shall be solely responsible for all kind of taxes on orders shipped to you.
If you do not receive your orders after the prescribed delivery time, send us an email and we will notify you the shipment tracking number by email.
We do not responsible for product quality problems (decreased product quality) caused by improper handling by you or other recipient (any person with or without authorisation to receive the product on behalf of you) or due to an incorrect delivery address supplied by you or a re-route requested by you.
Order is dispatched with the appropriate customs documentation. Any customs clearance charges must be paid by you. We cannot predict what these charges might be therefore you may wish to contact your local customs office for further information.
The risk of loss, damage and title for such Product pass to you upon our delivery to the carrier.
We reserve the right to refuse any international order (without giving any reason) per our discretion and will notify you as soon as possible if your order is cancelled.
We may agree to supply and shipped to you the Product pursuant to your order. Descriptions of, or references to, products or services on Our site or network do not imply endorsement of that Product or service, or constitute a warranty by us. The pictures showing to the Product in Our site may not be identical to the Product as shipped to you as the colours of the Product may depend on your monitor, skill of a photographer and may not be correctly displayed.
We reserve the rights without prior notice to discontinue or change specifications and prices on Product or services listed on Our site without incurring any obligation to you.